Failure to Communicate

Submitted by roy on Tue, 11/11/2008 - 01:24.

To quote a line from the movie "Cool Hand Luke"-"what we have here is a failure to communicate".

And that failure to communicate is leading to a breakdown in employee morale at a time of economic uncertainty and fear, according to a new survey by in Menlo Park, Calif.-based Accountemps.

A lack of open, honest communication was cited as having the most negative impact on employee morale, by more than a third of the 150 senior executives polled nationwide. Failure to recognize employee achievements (19 percent) and micromanaging (17 percent) were other reasons.

Of the executives interviewed, 48 percent cited better communication as the best remedy for low morale, according to the survey. Recognition (19 percent) and monetary awards for performance (13 percent) were among the other antidotes for low morale in the workplace.

“Regular communication with employees is always integral to an organization’s success, but it becomes especially critical during periods of uncertainty,” says Max Messmer, chairman of Accountemps.

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